JM Bullion Inc is a dealer of precious metal bullion and coins based in Dallas, Texas. Since 2011, the company has offered investors an impressive selection of gold, silver, platinum and, notably, copper. Many brands are also available from the company, including United States Mint, Credit Suisse and Geiger Edelmetalle. An array of JM Bullion gold, JM Bullion silver and other precious metals, sold in bullion and currency form, gives investors the opportunity to tailor their investing strategies to their financial interests. This JM Bullion review will cover JM Bullion reputation in several areas, including selection, pricing, customer service and delivery.
Positive Aspects of JM Bullion
JM Bullion reviews have covered the company’s selection, pricing, gold IRA setup, storage and shipping policies. Each of these categories is worth looking at in depth for investors who prefer an educated approach.
JM Bullion gold and JM Bullion silver may be the most popular products sold by the dealer, but platinum and copper are also worthwhile choices. In particular, copper is difficult to find from other precious metals sellers. Bars, bullion coins and numismatic coins are sold alongside a variety of investment vehicles.
For investors seeking physical precious metals, JM Bullion Inc offers some of the lowest prices anywhere. Thanks to continuous market tracking and updating, the company’s website also gives customers peace of mind about the deals they are getting. Furthermore, all products chosen by customers are locked in at their displayed prices for 10 minutes until finalization upon checkout.
IRA Setup and Storage
New Direction IRA performs gold IRA setup for investors who buy bullion from JM Bullion Inc. Clients who want to store their purchases remotely can do so through JM Bullion at TDS Vaults, a top provider of such services. Insurance, security and accessibility are all available this way.
Some investors who review JM Bullion mention the company’s shipping policies, which include free delivery and free insurance for all orders. Buyers receive emails with updates on the status of their orders along the way. Finally, tracking is provided for USPS or UPS depending on the choice of the buyer.
Negative Aspects of JM Bullion
In some reviews on JM Bullion, investors have criticized issues involving delivery, packing and customer service.
In more than one review of JM Bullion, investors have mentioned that the company failed to send their orders within the time frame promised. Shockingly, some investors reported not receiving their purchases at all. Unfortunately, orders can take up to a month to be shipped, potentially preventing buyers from getting their money back through their credit card providers after the deadline has passed.
A number of JM Bullion complaints about packaging have said that orders were not packed properly. Specifically, some reviewers mentioned that their low-cost purchases did not arrive with sufficient packaging. This could cause problems if rough handling in transport damaged numismatic products, for example. Unfortunately, poor shipping practices mentioned in reviews of JM Bullion will do little to prevent reviewers from claiming that a JM Bullion ripoff is in the works.
Customer Service Problems
Certain JM Bullion reviews have said that the customer service department at the company was difficult to reach. For example, one complaint writer apparently received a recording notifying them that the company’s phones were down because of bad weather. This would be extremely unusual today and could be especially problematic when such valuable products are involved. Naturally, these problems could also give rise to speculation about a JM Bullion scam.
Ratings by Consumer Reporting Agencies
Better Business Bureau
Since July 14, 2014, JM Bullion Inc has been a BBB-accredited business. Currently, the JM Bullion BBB rating is A+. A wide variety of JM Bullion customer reviews are presently listed at the JM Bullion Better Business Bureau listing for prospective buyers who want to learn about JM Bullion complaints. In the past three years, there have been 101 complaints closed in the JM Bullion BBB section. Of these complaints, 79 dealt with problems regarding products and services, seven involved advertising or sales, four addressed billing or collections and 10 criticized delivery.
Although this precious metals dealer is listed at TrustLink, the agency does not currently have a rating nor JM Bullion customer reviews.
Business Consumer Alliance
Not a listing nor a single JM Bullion review is present in the BCA directory.
At present time, there is little to point definitively to a JM Bullion scam or a JM Bullion ripoff. However, some JM Bullion reviews do indicate problems in certain aspects of the company’s performance. For example, reviews on JM Bullion that address its delivery problems line up with the bulk of complaints at the JM Bullion Better Business Bureau page. If the company does not begin to correct these flaws in its system, many a review of JM Bullion may later surface with scathing criticism and could impact JM Bullion reputation. Still, the availability of reviews of JM Bullion is a valuable safeguard from the point of view of investors. By choosing to review JM Bullion, investors can help others tread carefully before deciding to jump in with their savings.